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A Summary of Your Rights Under the Fair Credit Reporting Act

Issued pursuant to 15 U.S.C. § 1681g(c)  ·  Operated by PingYo, Inc.

The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies. You have rights under the FCRA. You may contact the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov/learnmore or 1-855-411-2372 to learn more.

You Must Be Told If Information in Your File Has Been Used Against You

Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, or employment — or to take another adverse action against you — must tell you, and must give you the name, address, and phone number of the agency that provided the information.

You Have the Right to Know What Is in Your File

You may request and obtain all the information about you in the files of a consumer reporting agency (your "file disclosure"). You will be required to provide proper identification, which may include your Social Security number. In many cases, the disclosure will be free. You are entitled to a free file disclosure if:

In addition, all consumers are entitled to one free disclosure every 12 months upon request from each nationwide credit bureau and from nationwide specialty consumer reporting agencies. See consumerfinance.gov for additional information.

You Have the Right to Ask for a Credit Score

Credit scores are numerical summaries of your credit-worthiness based on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or distribute scores used in residential real property loans, but you will have to pay for it in some cases. In mortgage transactions, you will receive credit score information for free from the mortgage lender.

You Have the Right to Dispute Incomplete or Inaccurate Information

If you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolous. See consumerfinance.gov for an explanation of dispute procedures.

Consumer Reporting Agencies Must Correct or Delete Inaccurate, Incomplete, or Unverifiable Information

Inaccurate, incomplete, or unverifiable information must be removed or corrected, usually within 30 days. However, a consumer reporting agency may continue to report information it has verified as accurate.

Consumer Reporting Agencies May Not Report Outdated Negative Information

In most cases, a consumer reporting agency may not report negative information that is more than 7 years old, or bankruptcies that are more than 10 years old.

Access to Your File Is Limited

A consumer reporting agency may provide information about you only to people with a valid need — usually to consider an application with a creditor, insurer, employer, landlord, or other business. The FCRA specifies those with a valid need for access.

You Must Give Your Consent for Reports to Be Provided to Employers

A consumer reporting agency may not give out information about you to your employer, or a potential employer, without your written consent given to the employer. Written consent generally is not required in the trucking industry.

You May Limit "Prescreened" Offers of Credit and Insurance

Unsolicited "prescreened" offers for credit and insurance must include a toll-free phone number you can call if you choose to remove your name and address from the lists these offers are based on. You may opt out with the nationwide credit bureaus at 1-888-567-8688.

You May Seek Damages from Violators

If a consumer reporting agency, or, in some cases, a user of consumer reports or a furnisher of information to a consumer reporting agency, violates the FCRA, you may be able to sue in state or federal court.

Identity Theft Victims and Active Duty Military Personnel Have Additional Rights

For more information, visit consumerfinance.gov or write to: Consumer Financial Protection Bureau, 1700 G Street N.W., Washington, DC 20552.

States May Enforce the FCRA and May Have Their Own Laws

State or local laws that apply a higher standard of protection to consumers are not pre-empted by the FCRA. However, the FCRA does pre-empt state laws to the extent those laws are inconsistent with any provision of the FCRA, except that state laws that give consumers greater protection will still apply.

Contact the Nationwide Consumer Reporting Agencies

Equifax: 1-800-685-1111  |  equifax.com

Experian: 1-888-397-3742  |  experian.com

TransUnion: 1-800-916-8800  |  transunion.com

Free annual credit reports: annualcreditreport.com  |  1-877-322-8228

Contact the CFPB

Consumer Financial Protection Bureau
1700 G Street N.W., Washington, DC 20552
consumerfinance.gov  |  1-855-411-2372

Contact Us

If you have questions about how LiftScoreIQ accesses or uses your credit information, please contact us at:

PingYo, Inc. — LiftScoreIQ
Email: support@liftscoreiq.com